The fax queue can be accessed by the user from the Dashboard by clicking on the Unread link that appears under quick access Fax item on the top. This navigates to the fax Inbox.

Please note that previously downloaded/opened faxes are linked to the user who originally downloaded them and will appear in that user’s Fax queue only. For this reason, it is recommended that InSync clients designate one person in their practice to be solely responsible for maintaining the Fax queue.

Note: The Fax queue module is available as an add-on for InSync EMR users.