The email reminder setup section helps in setting up an e-mail message reminder to patient's email id.
To configure e-mail reminder setup:
| 1. | In the Appointment Reminder Configuration Settings panel, in the Email Reminder Setup section, do the following: |
| • | In the Max Advance Notice field, select the number of days as “Same day” or any option between 1 and 5 days from the drop-down list, so that the e-mail reminder is sent that many days in advance of the appointment. |
| • | In the Sender Email Address, type the facility’s e-mail address from where an e-mail will be sent to the patient. An e-mail is sent to the patient, and a copy of HTML mailer is received by the practice user as confirmation. |
| • | In the Email Subject Line field, type the subject line that you want to send in your e-mail, e.g., “Reminding about your visit tomorrow to our facility.” |
| • | In the Email Reminder Start Time field, enter the time in 24-Hour format, e.g., 10:00 or 22:00. This time will be displayed on the Patient Appointment Reminder window on the Scheduler screen. |
| • | In the Email Display Name field, type the name to display on the patient’s e-mail when an e-mail is sent to the patient, e.g., your facility name. |
| • | In the Email Script field, type the e-mail message you want to send to the patient as a reminder. The keywords (e.g., #OFFICE#, #NAME#) used in the script are preconfigured and must not be changed. If required, you can change the content in the remaining body structure only. It is recommended to contact the INSYNC EMR support to make any kind of changes in the script. |
| 2. | Click Save at the bottom of the screen to save the changes. The e-mail reminder is set. |
